Policy operations
GringoGuard is not an emergency service. The app is built to help travelers understand risk patterns and preserve report context. People in immediate danger should contact Colombian emergency services, local authorities, consular support, trusted contacts, or medical providers first.
Public alerts prioritize patterns: city, approximate zone, date range, method, venue type, transit context, and a redacted narrative. Direct accusations against private people, exact private locations, IDs, faces, phone numbers, and admin-only evidence are withheld unless a human review determines publication is necessary and lawful.
The feed can include official advisories, public news feeds, public social signals, and reporter submissions. Automated ingestion filters for Colombia relevance, traveler safety context, and source quality. Broad public publishers and social posts are routed more cautiously so low-context stories do not become public accusations.
Removal, correction, privacy, and moderation appeals enter an admin queue with review notes and action history. Public content can be redacted, removed, corrected, or kept with an explanation depending on source strength, safety value, privacy risk, and dispute evidence.
Evidence is separated from public summaries. Admin-only files and review notes can be placed under legal hold when a report involves severe harm, child safety, active disputes, abuse patterns, or authority routing. Access is limited to authorized operators who need it for review.
Child-safety reports require human review before any public warning. Sexualized minor material must not be uploaded to the public app. Operators route these reports through human review, legal escalation, and applicable authority-reporting workflows.