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Emergency · LATAM
911 MX/DR123 CO
Emergency911

Production policy

Safety Protocol

Emergency First

GringoGuard is not an emergency service and does not file official reports automatically. If someone is in immediate danger, use local emergency services first: 123 in Colombia, 911 in Mexico and the Dominican Republic, then the local police, tourist police, prosecutor, or child-protection channel for formal routing.

City Safety Briefs

Start with the city brief before checking the live feed. Each page summarizes the traveler patterns, neighborhoods, and official routing most relevant to that city.

  • Medellin Travel Safety Alerts: Medellin safety decisions often come down to neighborhood, transport choices, nightlife timing, and whether a report is backed by official or repeated public-source signals.
  • Cartagena Travel Safety Alerts: Cartagena safety checks should focus on tourist-zone pressure, beach and island transfers, late-night transport, and whether a claim is official, repeated, or still under review.
  • Bogota Travel Safety Alerts: Bogota safety guidance changes by zone and time of day, so visitors should compare current feed signals with transport plans, weather, protest advisories, and official notices.
  • Cali Travel Safety Alerts: Cali visitors should treat district, timing, and transport planning as the main safety variables, then use the live feed to check whether public reports show a pattern.
  • Santa Marta Travel Safety Alerts: Santa Marta safety planning should combine beach and tour logistics, late-night transport, weather conditions, and public reports from nearby traveler corridors.
  • San Andres Travel Safety Alerts: San Andres travelers should verify beach, lodging, and tour logistics while tracking official weather and visitor-safety notices.
  • Mexico City Travel Safety Alerts: Mexico City safety decisions shift by neighborhood, transport plan, nightlife timing, and whether a signal is official, repeated, or still under review.
  • Cancun Travel Safety Alerts: Cancun safety checks should focus on resort-zone transport, beach and nightlife transitions, official advisories, and repeated tourist reports.
  • Playa del Carmen Travel Safety Alerts: Playa del Carmen visitors should monitor nightlife, beach, and transport signals around tourist corridors before committing to late movement.
  • Tulum Travel Safety Alerts: Tulum safety planning should combine late-night transport, beach-road logistics, event context, and official advisories before visitors move between zones.
  • Santo Domingo Travel Safety Alerts: Santo Domingo safety checks should focus on nightlife, transport, dating-app meetups, and whether a report is official, repeated, or still under review.
  • Punta Cana Travel Safety Alerts: Punta Cana visitors should verify resort, excursion, nightlife, and transport handoffs while keeping POLITUR and emergency routing visible.
  • Puerto Plata Travel Safety Alerts: Puerto Plata safety planning should combine beach, excursion, cruise, and transport signals before visitors move outside controlled corridors.

Official Advisories

Compare local signals with U.S., Canadian, and U.K. government advisory pages before making formal travel decisions.

Open LATAM travel advisories

Public Claims Policy

Public pages prioritize patterns: city, approximate zone, method, venue/app, date range, and redacted narratives. Names, faces, private handles, exact addresses, room numbers, IDs, and victim-identifying details stay locked until human review.

Child Safety Protocol

Content involving minors is never fast-published. Sexualized minor material must not be uploaded to the public app. Operators preserve evidence lawfully, restrict access, and route child-safety reports through human review, legal escalation, and applicable authority-reporting workflows.

Moderation SLA

  • Severe reports enter human review immediately.
  • Appeal/removal requests require audit-log review before action.
  • Official-source-backed posts must cite public authority sources.
  • AI decisions cannot publicly accuse a person without human approval.